Duma trains and employs refugee, migrant and low-income women in the art of crocheting amigurumi dolls, creating dignified sources of income and preserving a specialised craft. Beyond technical skills, the enterprise offers women safe, flexible work opportunities they can carry out from home. With Alfanar’s support, Duma strengthened its operational processes, developed a clearer business model, and enhanced its impact tracking to improve long-term financial and social outcomes.